Order

What payment options do I have?

You can pay with Visa, Mastercard and several international credit cards. The pitbox does not accept mobilepay.

What is the return policy?

Right of withdrawal

There is a 14-day full right of return on items purchased on the website unless otherwise agreed or stated in your order. Specially designed/manufactured items (including custom-fitted suspension) are NOT covered by the right of return.

Some special items are considered special items and cannot be ordered through the website with normal terms, here you will have to tick that you waive your right to return. This only applies to special items.

The 14 day period starts on the day the order is delivered.

Any return costs are borne by the customer.

Requests for cancellation must be notified to us no later than 14 days after delivery and must reach us no later than 14 days after we are informed of your use of the right of cancellation.

Requests to exercise the right of withdrawal must be sent to shop@pitboxen.dk . The message must clearly state your desire to exercise the right of withdrawal.

Condition of the item upon return

The product may be unpacked and inspected, but must be returned in its original packaging and without any signs of wear. This means that you may not assemble or use the product. Likewise, products with damaged packaging, or products in dirty packaging that could not be sold as new, will not be returned. Electronic products in sealed packaging will not be returned if the seal is broken. Products will not be returned if they have been assembled.

If the item has been installed or used, Pitboxen reserves the right to refuse the return. In such cases, Pitboxen may consider the item to be of diminished value and offer a refund of a smaller portion or none of the purchase price. It is up to Pitboxen to assess the condition of the item.

Refund of the price of the item

All refunds are processed backwards in our shop system. This means that when we credit your order, the refund of the payment is processed in the opposite direction in our system and via our payment acquirer. This applies if you have paid via mobilepay or with a payment card. If you have paid via bank transfer, we will contact you to get your account number for the refund.

You can expect the amount to be refunded to your account 3-5 days after we have processed your return.

Pitboxen does not refund shipping costs when using regular returns.

Right of complaint

There is a minimum 2-year warranty on products at pitboxen.dk, in accordance with the Danish Sales Act. The warranty applies to all defects in software, materials and manufacturing.

Complaints regarding defects and deficiencies must be notified to Pitboxen within a reasonable time after receipt of the goods. Here, a maximum of two months is considered a reasonable time, unless otherwise agreed. Pitboxen.dk will cover shipping costs in connection with the return of goods for complaints, in which case we will send you a link to print a shipping label.

The complaint is void in the event of incorrect or unusual operation of the product.

When returning goods, please use the following link:

https://return.shipmondo.com/pitboxen_returblanket

Please do not return items until you have been in contact with Pitboxen, this is to avoid errors and expedite the shipment.

When returning, please contact the company before returning:

The Pitbox
Fogedgårdsvej 1
9510 Arden
TEL: +4560610654

Complaints and returns will not be accepted if these have been sent cash on delivery. Likewise, items sent to parcel shops will not be collected. We refer you to use the link above to print a return label.

Can I change or cancel my order?

Yes. With a few exceptions, you can change or cancel your order. However, we are unable to charge your card for more than you have authorized. If the purchase amount is higher, it is sometimes easiest to cancel the order in question and place a new one. In cases where orders for custom-made items have already been placed, we cannot guarantee that we can change the order. It cannot be canceled either.

If your order contains a backorder product:

Occasionally, an item may become backordered. We will then offer you a choice of three options.

  1. We can ship the entire order and cancel the backorder product.
  2. We can wait for the backorder product to come into stock and ship the order together.
  3. We can split the order into multiple shipments. This way you will receive the products we have in stock immediately, and the remainder of the order when the backorder product arrives. Splitting orders is free of charge for orders with an order total of over 2000DKK. For orders under 2000DKK, 49DKK will be charged in shipping costs.

Products

Are instructions included?

Instructions for use and installation instructions are included for most of our technical products. However, products can be so technical that they MUST be installed by authorized / trained installers. This most often applies to suspension components such as valve / piston kits and the like.

How long is the warranty on the products?

Right of complaint

There is a minimum 2-year warranty on products at pitboxen.dk, according to the Danish Sales Act. The warranty applies to all defects in software, materials and manufacturing. Please note special conditions regarding wearing parts such as packings, bulbs, bearings, chains and the like.

Complaints regarding defects and deficiencies must be notified to Pitboxen within a reasonable time after receipt of the goods. Here, a maximum of two months is considered a reasonable time, unless otherwise agreed. Pitboxen.dk will cover shipping costs in connection with the return of goods for complaints, in which case we will send you a link to print a shipping label.

The complaint is void in the event of incorrect or unusual operation of the product.

The Pitbox covers the return costs to a reasonable extent.

When returning, please contact the company before returning:

The Pitbox
Fogedgaardsvej 1
9510 Arden
TEL: +4560610654

Complaints will not be accepted if these are sent cash on delivery.

Assembly and instructions

Translogic quickshifter and autoblipper

Translogic's products require technical skill to install. Each quickshifter has its own manual, which can be searched by entering the serial number found on the back of the ECU or on the outside of the original box in which the system was delivered.

Link to manuals: TRANSLOGIC MANUAL

Suspension - setup and service

Suspension - SAG setup

A guide to a basic suspension setup

The basis is suspension with linear springs. Different conditions apply with progressive springs.

Foreword:

Most motorcyclists are well aware that the brakes on their motorcycle must be in good condition, and that this is the most important element for safe riding. They are also well aware that the tires are what create the contact with the asphalt and their grip forms the basis for you to stop in time. They also know that the tires are what form the basis for good grip on the asphalt when cornering.

But is it really that simple?

NO, it is not. There is an extremely important factor missing for both safety and stability during hard braking. The same factor is essential when cornering and, for that matter, your comfort.

Correct, the answer is suspension.

On this page we will tell you a little about how to get maximum safety and comfort from the suspension that is on your motorcycle, or that you are planning to install.

It should be said that the guide to the Pitbox setup manual assumes that your suspension is working properly. A front fork should be serviced at least every two years or every 10,000km, whichever comes first. The same applies to your rear shock. If we are talking track racing, the recommendation is 6-10 hours of driving for both.

Basic suspension setup – SAG

The first step in your setup is measuring SAG. SAG or sag if you will is divided into two terms: Static SAG and Rider SAG. Static SAG is the number of millimeters that the bike settles at each end from it, hanging freely and to the bike standing on the ground and supporting its own weight. Rider SAG is the measurement from each end hanging freely, to the bike standing on the ground with the rider, wearing full riding gear and in the riding position. The easiest way is to get a buddy to help keep the balance, however it is important that the buddy neither pushes nor lifts without measuring. Both measurements are made with the bike in a vertical position on a flat surface (roughly in padding)

Note that you first set the static SAG, i.e. without a driver. From here, it is the hardness of the spring(s) that determines the Rider SAG. If you hit a target that is greater than the tolerance, your spring(s) are too soft. Conversely, the spring(s) are too hard if the target is below the tolerance range.

Note, it is EXTREMELY important that you have SUFFICIENT static SAG, it is NOT enough to keep adding preload to get the rider SAG to fit, at the expense of the static SAG. Change the springs instead!

Guide to suspension setup with the Pitbox

F1 and Z1 measurements are taken with the bike hanging freely so that the suspension is fully extended. These measurements are the reference measurements from which the F2/Z2 and F3/Z3 measurements are subtracted to find static and Rider SAG.

F2 and Z2 measurements are taken with the bike standing in a vertical position on the floor. It is important that the bike is pressed down into the suspension twice before taking the measurements.

F3 and Z3 measurements are taken with the driver in full gear, sitting in the riding position on the motorcycle. It is a good idea to have two friends to help. One to measure and one to keep the balance.

Tools you need

  1. 1-2 good friends
  2. A measuring tape or folding rule
  3. Paper and pen (to write down the measurements)
  4. Masking tape
  5. A marker
  6. Calculator
  7. C spanner / hook wrench for rear shock absorber
  8. Socket wrench for front fork preload
  9. A cold Six-Pack for the friends ;-)

Detailed description – step by step

  1. Lift the motorcycle off the ground, the wheels should hang freely so that the suspension both front and rear is stretched out. You cannot use a regular front and rear wheel lift, as these do not take the weight of the suspension. Good places to lift are in the head tube with a head tube lift. As well as through the axle to the rear swingarm. Alternatively, you can lift the bike up by the strap, under e.g. the fork bridge or similar.

  1. Mark two reference points on the motorcycle, at the rear one should be on the rear axle and the other via a vertical line up to a suitable fixed point on e.g. the rear frame or seat part. It is important that the line is vertical and not slanted. Make clear markings in both places, e.g. by putting a piece of masking tape on the motorcycle at the places you have designated as fixed points, on the masking tape you can make a clear marking with a marker. At the front you measure (on upside-down front forks) the distance on the exposed inner leg, from the foot of the fork leg, to the rubber dust ring that protects the oil seal. On motorcycles with regular front forks you can measure the distance from the rubber dust ring, up to the underside of the lower fork bridge or similar. You now have reference points F1 (front) and Z1 (rear)

  1. Measure the distance between the two fixed points.

  1. Lower the motorcycle to the ground so that it supports its own weight. Keep it vertical, without using jacks, slowly compress the suspension twice and leave the bike in the same position when the bike returns to the return position.

  1. Static SAG: Measure the distance between the reference points and subtract them from the reference measurements F1 and Z1. The numbers you are left with are your static SAG, called F2 and Z2.

The following applies in front:

Sports and naked bikes: 25-32mm

Enduro and similar 30-40mm

The following applies to the rear:

Sports and naked bikes: 5-15mm

Enduro and similar 10-20mm

If your SAG is outside these ranges, you should adjust your preload (spring preload).

You increase your SAG by loosening the preload/spring preload. On the front fork, the preload adjustment is usually at the top of the fork. On the rear shock, the preload can be a nut that requires a hook wrench (C Spanner), it can also be hydraulic and adjusted via a lever. There are many layouts of this on different front forks and rear shocks. If in doubt, you should check your instruction manual.

Each time you make an adjustment, repeat the process from point 4 of pushing the bike down slowly, twice.

  1. Rider SAG: The driver, fully equipped, should now get up and sit on the bike in the normal riding position. The feet should be on the footrests and the hands should rest in the normal way on the handlebars. Now one helper should help keep the balance, while helper number two now takes the F and Z measurements again. These measurements are called F3 and Z3. Again, these measurements are subtracted from the F1 and Z1 measurements. You now have your Rider SAG.

The following applies in front:

Sports and naked bikes: 35-40mm

Enduro and similar 40-50mm

The following applies to the rear:

Sports and naked bikes: 25-30mm

Enduro and similar 30-40mm

If your Rider Sag measurement is less than the tolerances listed above, your springs are too hard. If the measurement is greater than the tolerances, your springs are too soft.

*Note: If you set the tolerance for your static SAG to the hard side, e.g. 5mm rear and 25mm front, your experience of the bike will be that the bike feels harder and more sporty, really good for brisk riding, e.g. road racing or trackdays. Conversely, if you set your SAG to the soft side, e.g. 15mm rear and 32mm front, you will get better comfort but also a less proactive suspension with more tendency to dive in the front and settle more in the rear. This solution will, in addition to being more comfortable, also be useful for track use in rainy weather.

The optimal SAG on the street will be in the middle of the tolerances, but since suspension is always a compromise, it can be difficult to hit the SAG right in the eye. If your static SAG at the rear is for example 10mm and your Rider Sag is 35mm, you will be able to tighten the spring up on preload and hit 5mm static SAG and about 30mm Rider SAG (theoretically). This is an okay solution, but if the numbers are for example 10 and 40mm, you will not be able to get within the tolerance range on your Rider SAG without compromising the static SAG. When you hit the maximum number of 30mm Rider SAG, your static SAG will theoretically be 0 and if you tighten it up even more, the damper will end up in either the mechanical stop, or in the working area of ​​the top-off spring (if it is a sports damper with a top-off spring). Without a static SAG, the damper will stretch out when you drive through holes in the asphalt and the like. This causes some very annoying mechanical knocks and the comfort is severely compromised. It MUST be a static thing!

The solution in the latter case, where Rider SAGGET eliminates the Static SAG, is therefore a tighter spring.

**Note: All setup assumes that the suspension and link connectors are in good working order. If the links are dry and not sliding properly, it will affect your SAG measurements. The same will be true for defective needle bearings, etc. So always check that all joints are well lubricated and in good working order.

If you often mess with suspension, the perfect partner is the Slacker V4 special tool that we always use in the Pitbox. It is ultra accurate and you can save setups from REALLY many motorcycles directly in the MoTool app which can be connected via Bluetooth

Thanks to Bitubo Race Suspension for lending the image material. As well as inspiration from Race Tech

Thank you for using our guide to the perfect setup.

Instructional videos

Collapsible row

Tips and tricks

Collapsible row

The workshop

Suspension service, optimization and setup

The suspension is one of the most crucial components on any motorcycle.

– for safety, comfort and performance . It ensures that the tires maintain contact with the ground, absorbs bumps and ensures stability during acceleration, braking and cornering. When the suspension wears out or the oil gets old, it loses its ability to respond quickly and precisely. This results in poorer road grip, unpredictable behavior and increased wear on tires and components.

Pitboxen specializes in professional service and suspension setup for all types of motorcycles – from street and touring to racing. We disassemble, clean and service everything from front fork legs to rear shock absorbers with replacement of packings, bushings and oil, as well as correct pressurization with nitrogen where required.

We are a Danish Hyperpro importer and authorized Bitubo Service Center , with specialized training and access to original tools, spare parts and data directly from the manufacturer. This means that we can perform service, repair and setup according to factory specifications – or customize everything individually according to the rider's weight, riding style and purpose.

A proper setup is about much more than just damping. The choice of springs should match your weight and riding style – springs that are too soft or too hard will cause imbalance between the front and rear. Cartridge kits in the front fork improve precision, adjustability and oil flow, while aftermarket shocks like Bitubo and Hyperpro provide much better control and more adjustment options than standard components.

Steering dampers contribute to stability at high speeds and dampen unwanted steering impulses, while frame geometry and suspension balance are crucial to how the motorcycle handles and responds. A millimeter change in height or angle can have a big effect on the handling, which is why we always work from the whole – not just individual components.

At Pitboxen, we see suspension as the key to getting the full potential out of any motorcycle. Our approach is technical, precise and uncompromising – with the goal of creating a suspension that both feels perfect and performs optimally.

Motorcycle Service and Repair

Pitboxens Værksted – Professional service with focus on details

At Pitboxen we offer a professional workshop for all types of motorcycles – from everyday service to advanced special tasks. We combine technical know-how with a great passion for motorcycles, so you get precision, quality and safety in every job.

Motorcycle service and maintenance

We perform everything from routine oil changes and tire rotations to complete service inspections according to factory specifications. During a full inspection, we check brakes, bearings, chain and sprockets, suspension and fluids – so your motorcycle is always ready for the season.

Chain kit, brakes and wear parts

A properly installed chain kit is essential for both safety and performance. We replace the chain and sprockets with quality components and ensure correct tension and adjustment. We can also replace brake pads, discs and fluids , so you have full control on the road.

Valve check and engine work

For optimal operation and performance, we offer valve check and adjustment to ensure the engine runs smoothly and efficiently. We work precisely to the manufacturer's tolerances and recommendations – and can perform both basic and advanced engine inspections.

Tires and wheels

We have professional tire equipment and can handle everything from standard tires to high-performance sports tires. We balance the wheels carefully and advise on tire pressure, type and wear for the best possible road contact.

Technical expertise and quality

At Pitboxen we never compromise on quality. All tasks are carried out by professionals with deep insight into mechanics, electronics and suspension , and we only use quality parts and lubricants .

The Pitbox is the place for those who want to have their motorcycle serviced by people who understand both the technique and the passion behind it.

Scroll bar

Scroll bar

The pit box has Denmark's most advanced motorcycle roller track – a Mustang Factory Pro with Sportdevices steering and electric brakes with full load control. The system is designed for precision and flexibility, and the extremely smooth-running roller makes it possible to measure and optimize the engine's performance all the way down to idle – something that only a few tracks can handle.

The electric brake allows us to simulate realistic loads and fine-tune mapping and fuel management under all riding conditions. The integrated Sportdevices technology provides accurate measurements of power, torque and AFR data, allowing us to create the most optimal result for each individual motorcycle.

A powerful cooling system with an industrial fan delivers up to 34,000 m³ of air per hour , ensuring correct airflow and stable temperatures even during longer test runs.

The result is a unique combination of precision, control and safety – ideal for both performance optimization, troubleshooting and tuning of everything from standard street to thoroughbred racing motorcycles.

ECU Flash

What is ECU flashing – and why choose it over Power Commander?

ECU flashing is a reprogramming of the motorcycle's original control unit (ECU). Instead of installing an external box, you write directly into the ECU's flash memory and change the tables and limitations that the factory has set. The result is factory-clean integration without extra cables – and typically far more adjustment options than with piggyback solutions.

Advantages vs. Power Commander

A Power Commander sits physically between the ECU and the injectors and can primarily adjust fuel (possibly ignition via an extra module). ECU flash can at least do the same thing – fuel and ignition – on all models that can be flashed, but also opens up a wide range of factory-controlled functions that a piggyback cannot touch.

What can typically be adjusted with ECU flash?

Depending on the motorcycle model, in addition to fuel and ignition maps, you can adjust ride-by-wire/secondary throttle maps, remove/change top speed and rev limiters, change fan start temp., turn off deceleration fuel-cut , and manage the O2 sensor and exhaust servo motor. This provides smoother throttle response, better drivability, and the ability to fully utilize the hardware.

Minimum on all supported models: fuel and ignition mapping.

Race Tools – performance functions directly in the ECU

On selected models, you can install and activate Race Tools directly in the ECU, giving you OEM-like integration of:

  • Quickshift (up without clutch)
  • Autoblipper (down with automatic blip)
  • Launch Control , Pit-Limiter and Auto Warm-Up

These typically require the correct sensors/wiring harnesses and are activated/licensed in the Woolich Racing software. Feature availability varies by model/year.

Examples of models with Race Tools support in the ECU: Yamaha R1/R6, MT-09/MT-10, Kawasaki ZX-10R/H2, Honda CBR1000RR , etc. (functions may vary per model/year).

Model and ECU overview

The complete list of supported models and ECU numbers can be found at Woolich Racing. Here you can also see which parameters and Race Tools are available for your specific ECU. woolichracing.com

In short

  • ECU flash = clean software in your OEM ECU → more options, fewer boxes.
  • What we can trim at least : fuel + ignition on all flash-supported models.
  • Often also : ride-by-wire/secondary dampers, limiters, O2/fan/decel-cut etc.
  • Race Tools (on selected models): quickshift, autoblipper, launch, pit-limiter, auto warm-up – enabled in the ECU with the correct hardware.

If you have a specific model, we are happy to help you check the ECU number, possible functions and recommend the right setup for roll bar mapping at Pitboxen.

Important information:

Optimization exclusively for competition/motorsport on closed track facilities.
Pitboxen is not responsible for other uses, including compliance with applicable environmental and noise regulations.
Pitboxen disclaims any liability for unintended use.

Any driving on a taxiway involves a risk to the engine. We always take care of the equipment as if it were our own. However, we cannot guarantee that the engines can handle the pressure. All driving on a taxiway is therefore at your own risk.

Power commander

What is a Power Commander – and how does it work?

A Power Commander is an external box that is physically mounted on the motorcycle between the ECU and the injection system. It acts as a so-called piggyback system , manipulating the ECU's signals to the injectors to change the fuel quantity, and in some cases the ignition, depending on the model and accessories.

Once the box is installed, you can fine-tune the engine's fuel quantity at different rpm and throttle positions , so that the engine gets exactly the mixture it needs - especially when the exhaust, air filter or other parts have been changed.

For a Power Commander to function optimally, it requires running-in and adjustment on a test track , where the engine's power is measured and the mapping is adjusted so that the fuel curves fit perfectly for that particular motorcycle.

Since the Power Commander works independently of the motorcycle's original lambda control, the lambda sensor must be disconnected so that the ECU does not try to correct the changes the box makes.

The advantage of the Power Commander solution is that it can be installed and removed without changing the ECU – but it also has fewer options than an ECU flash, as it only affects the signals externally and cannot control functions such as ignition, limiters or ride-by-wire.

IMPORTANT INFORMATION:

Optimization exclusively for competition/motorsport on closed track facilities.
Pitboxen is not responsible for other uses, including compliance with applicable environmental and noise regulations.
Pitboxen disclaims any liability for unintended use.

Any driving on a taxiway involves a risk to the engine. We always take care of the equipment as if it were our own. However, we cannot guarantee that the engines can handle the pressure. All driving on a taxiway is therefore at your own risk.

Optimization of Harley Davidson

ECU optimization of Harley-Davidson with Techno Research

At Pitboxen, we offer professional ECU flashing and tuning of Harley-Davidson with the advanced Techno Research system – one of the most precise and flexible tools on the market for American V-twins.

By working directly into the bike's original ECU, we can optimize each cylinder individually for both fuel and ignition , so the engine runs smoother, cooler and with maximum traction throughout the rev range. The system provides access to factory-level parameters that are normally locked – including removing speed limits, adjusting idle, fan control, gear-specific mapping and much more.

Techno Research also allows deactivation of O2 sensors as well as fine-tuning of the engine's compensation tables so that it responds precisely to changes in exhaust, air filter and cam profiles.

The result is significantly improved drivability, better throttle response and optimal utilization of the engine's potential - without the need for external boxes or compromises.

In short: With a Techno Research ECU flash you get factory-level control, individual cylinder tuning and complete freedom to customize your Harley exactly as it should have been delivered from the factory.

IMPORTANT INFORMATION:

Optimization exclusively for competition/motorsport on closed track facilities.
Pitboxen is not responsible for other uses, including compliance with applicable environmental and noise regulations.
Pitboxen disclaims any liability for unintended use.

Any driving on a taxiway involves a risk to the engine. We always take care of the equipment as if it were our own. However, we cannot guarantee that the engines can handle the pressure. All driving on a taxiway is therefore at your own risk.

Scroll box checklist - IMPORTANT INFO

Before your motorcycle goes on the tarmac, there are some things you need to be aware of and prepare for.

Checklist before scrolling:

  • Please check your tire pressure at home, it should be 40Psi or 2.85 bar in the rear tire.
  • The chain must be adjusted and in good condition, do not over-lubricate it.
  • Oil and filter should be relatively fresh, max one season old. Make sure the oil level is correct.
  • Check coolant
  • Your air filter must be new or cleaned if we are not going to install a new one for you.
  • Check that the engine and cooling system are not leaking.
  • The tank must be FULL with the fuel you normally drive on, not ½ full, not 3/4 full, but FULL! Some motorcycles easily use up to a tank full of fuel during a break-in, and for insurance reasons, we do not have extra fuel on hand. Which means that you will be billed for time to get fuel, as well as a surcharge on the fuel.
  • Feel free to remove side bags, top boxes and other equipment that may get in the way.
  • On custom bikes and cruisers, the heat shields must be removed so that we can install lambda sensors, we would be happy to do it from home, as this quickly takes a lot of time. The pit box can also easily do it, just remember that when flashing the ECU, 30 minutes are included for installing and removing parts in connection with the flash. When running in the Powercommander, there is no time allocated for installation / removal, i.e. this is billed separately.

Disclaimer:

Optimization exclusively for competition/motorsport on closed track facilities.
Pitboxen is not responsible for other uses, including compliance with applicable environmental and noise regulations.
Pitboxen disclaims any liability for unintended use.

Any driving on a taxiway involves a risk to the engine. We always take care of the equipment as if it were our own. However, we cannot guarantee that the engines can handle the pressure. All driving on a taxiway is therefore at your own risk.

See you in the Pitbox!

Freight

Do you ship internationally?

Pitboxen ships to Denmark, Sweden, Germany and Finland. We do not ship outside the EU.

How can I track my order?

When your order is placed with Pitboxen.dk, you will receive an order confirmation. Shortly thereafter, the order is processed in various steps. If the products are in stock at a remote warehouse, they are ordered to our central warehouse, from where they are forwarded to you. If the products are in stock at our central warehouse, they are shipped directly to you. We always ship with GLS. As soon as the order is packed, you will receive an email with shipping information and tracking number. The next thing that happens is that GLS picks up your shipment from us, for delivery the next business day. If you have ordered with delivery to a parcel shop, you will be able to order stock items until 11:45 a.m. and have them delivered to the parcel shop on Saturday.

If you do not collect your package within the time period specified in the text message/email you receive from Shipmondo/GLS, the shipment will be returned to us. We will then contact you and inquire whether this is an error. Returned packages that are not collected will not be refunded for the shipping cost. If the shipment must be sent again, shipping costs will be charged for the new shipment.

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